The description of the helmets whether by photograph, written statement or illustration is included for the purposes of demonstration only and does not form part of the contract. We reserve the right to supply you with an alternative helmet provided that there is no material effect on quality or performance. An order form must be completed before the manufacturing process can begin. A firm order will only be in place once we have accepted your order in the office. Until that time we may return the order with money but without explanation. You may use or deal with our trade marks logos or any of our descriptions of our helmets catalogues or the text or images on the website, but only if approved by 2KC. We own and assert all our intellectual property rights in all such items.
You can place your order either by e-mail or fax using our on-line order form, we ask that you send us a cheque at the time you place your order with 2KC. For overseas customers, please contact us for instructions on how to pay. Prices quoted are ex factory and delivery and insurance charges will be added at cost. Prices are only provided on the website as a guideline and may vary at any time. Prices will only become fixed on acceptance of order unless agreed otherwise. All prices will include VAT at the rate current on that date unless the item is for export. If a helmet is being exported outside mainland England you will be responsible for obtaining any licences and for complying with any legislation or regulations required for the importation of the goods to the requested destination and for payment of any taxes or duties. For full details on export orders please discuss this with the order office at the time of order.
We will endeavour to deliver a standard helmet within 6 to 8 weeks from the date we accept your order. Orders must be accompanied by payment. Please note if you do not send your payment promptly you may experience delays! If, for any reason, we think your helmet will take longer than 6-8 weeks, we will let you know just as soon as we can. We will arrange delivery to the address given on the order. Risk in the helmet passes to you once it leaves the factory.
Personalisation of your helmet is possible, however this is likely to increase the manufacturing time by a few weeks, we will endeavour to give you a clear indication of when you can expect delivery of your helmet, when you place your order.
If customised paintwork is required other than the standard black, it must be clearly stated in the relevant section of the order form. If you require a non -standard colour please could we ask that you send a sample of the colour you require via post. Again, such personalisation may mean your order will take a few weeks longer. We offer no guarantees that we will be able to match the colour exactly.
If you have ordered a standard black finish and you wish to cancel your order during our manufacturing cycle you must let us know by calling us or e-mailing us ASAP. We cannot accept cancellations once your order has been processed and the helmet dispatched from the factory. If you have ordered a coloured / or personal design, we will only accept cancellation of the order at our complete discretion, and then only within 4 weeks of receipt of date of order, to qualify for a refund. If we have already started work on the helmet we cannot guarantee that a refund will be made. In any event we will always retain £25.00 administration charge on all refunds.
We will replace or repair at our option any helmets that we have manufactured which you can establish is not up to our high standards of quality of workmanship or materials for a period of one month after receipt of order. We will not replace or repair any helmet that has not been paid for in full, or where the defect has occurred due to your wilful damage, negligence, failure to follow normal instructions of use, misuse, alteration or repair etc. If you wish to return a standard helmet for any reason, you must advise us within 10-days from the date the helmet was despatched from 2KC. Please note your refund will exclude any postage and packaging charges and the administration charges unless the helmet is shown to have been faulty at the time of leaving the factory. We will only accept returns on non-standard helmets if they are shown to have been faulty at the time of leaving the factory.
You are participating in an extremely dangerous sport and doing so entirely at your own risk! This helmet serves no protection against injury. Head, neck, spinal, brain or facial injuries, including paralysis or death may occur despite wearing this helmet.
The manufacturer of this helmet is not liable for any injuries, loss or damage that may occur to you or your equipment. If we choose to ignore a breach of contract then this will not prevent us from taking action in respect of the same type of breach at a future date. This contract will be governed by English Law and will come under the exclusive jurisdiction of the English Courts.